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Privacy Policy >>

Privacy & Security

At My Favorite Pet Shop we respect the privacy of our customers and the importance of the information they entrust to us. This Privacy Policy explains what personal information is collected through this Web site, how that information is used, to whom it's disclosed, and how it's safeguarded.

We may refer to My Favorite Pet Shop as "we," "us," or "our" throughout this privacy policy.

My Favorite Pet Shop will never sell, distribute, rent, license, disclose, share or pass this information onto any third parties, other than those who are contracted to My Favorite Pet Shop to assist us in performing our business functions.

When you register with My Favorite Pet Shop, you may be asked to supply personal information like your name, home address, and email address.
We may also collect descriptive information that allows us to improve the type and quality of products, services and promotions offered to you and the manner in which they are offered. The information we collect will be used to ensure the proper functioning of our Website, and to assist us in marketing and product development.

We collect personal information directly from you to enable us to do all the things typically associated with Web sites. In addition to this personal information we may also collect additional information, like personal preferences, credit card number, purchase and ordering information, demographical information, responses to survey questions and sizing information. (For your protection, we do not keep your credit card number information on file after purchase.)

This personal information is collected at checkout, via email subscriptions and email offers, through participation in surveys and entry into contests or sweepstakes, or by interacting with special promotional or program offers.

We collect information about you. And, when you provide it, we collect information about those you know, for example, the addresses you choose to enter in your Shipping Address Book. We use this information to help us do things like process your orders, personalize your online experience with content and offers that are tailored to your unique interests, allow you to post content like product reviews, provide better customer service, improve our Website, market products and services, and more.

We also collect information about you through observation or technology, including your browser type and version, service-provider identification, IP address, and navigational information.

Like most websites, we use cookies to better understand what you do while on our Website. Cookies are pieces of information that websites send to the browser and are stored in the computer hard-drive. A cookie is a small data file that's stored by your Web browser on your computer. Cookies allow us to see how you navigate our Web site and see what you click on. They also allow us to remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history. This results in a more personalized experience that is better tailored to your individual needs. Cookies will not identify you personally. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the site.

Your My Favorite Pet Shop user name and password provide you secure access to your account. It is your responsibility to safeguard this information at all times.

My Favorite Pet Shop will never sell, distribute, rent, reveal or share your personal information with any third parties, other than those whose services have been contracted to assist us in performing specific business functions. We will not use or disclose, or permit the use or disclosure of personal information that could be used to identify you in any circumstances except:

  • to ensure proper functioning of our Website
  • to provide you with the products, services and information you request
  • as necessary to enforce the law or defend a legal claim
  • where reasonable proof or a good faith belief exists that this information is necessary or legally required to protect our customers, the public or our business
  • in the case that you give consent to disclose this information for a specific purpose

If you decide that you no longer wish to receive our emails, you may unsubscribe by using the unsubscribe link which can be found at the bottom of every email.

This information was last updated on April 20, 2012.

Security

Your security is always a top priority at My Favorite Pet Shop. We take all appropriate security measures to provide credit card security and to safeguard your personal information from unauthorized access, alteration or disclosure including the following security measures: limited access data centers, firewall technology and secure-socket-layer (SSL) certificate authentication. SLL encryption technology is the most widely used data encryption coding system for secure e-commerce transactions. It provides security for information provided over the Internet. We accept orders only from Web browsers that permit communication through SSL technology (including Internet Explorer version 6.0 or higher, Firefox version 3.0 or higher, Safari version 4 or higher, Chrome version 2 or higher).

While we implement the above procedures on this Website, no information transmitted over the Internet can be guaranteed to be 100% secure by any Website.

My Favorite Pet Shop will take every reasonable precaution to ensure that your personal information is accurate and complete, and that it is stored in a secure environment that can only be accessed by authorized sources. While we will take all reasonable steps to protect your personal information, we cannot ensure the security of any information you transmit to or receive from us. These activities are conducted at your own risk. However, once we receive your information, we will use all reasonable efforts to ensure its security.